All Sales exclude special order items and items already on sale.
We carry a huge inventory and do our best to keep it full, but it is impossible to keep every item in stock at all times. You will receive your original invoice upon completion of your shipment. Most back ordered parts are shipped within 2-3 weeks of the initial order.
Parts being returned by a customer for any reason (except if the part you recieved is defective) must be “postage paid” by the customer. We cannot accept any C.O.D.’s on returned merchandise. If parts were ordered in a ‘KIT’, all of the KIT must be returned. We do not accept partial KIT return. Electrical parts are non-returnable, non-refundable. We are more than happy to exchange parts or give full refunds on parts you are not satisfied with, as long as parts are in a new and unused condition and the return is made within 30 days of the original shipping date. Refunds for purchases made with a credit card must be credited to the card used for the original purchase. It may take up to 30 days for the refund to be processed. Be sure to include a copy of your original purchase invoice along with instructions on what you would like done with any returned parts. Items returned without instructions will not be processed. Shipping charges are non-refundable. Any items returned for a refund without a valid reason will be subject to a 20% restocking charge. Core Refunds: ALL core refunds must be received within 90 days of purchase date. Please call or email about core requirements.
Our Return address is:
Stearman181.com
4147 W Venus Way
Chandler, AZ 85226
Stearman181.com ensures that all items and orders are packages and shipped with care to prevent damage during shipping. However if your order is in transit and arrives damaged. Follow these steps.
Upon receiving your order, inspect it immediately. If damage to a part is discovered from shipping, DO NOT send any parts back to Stearman181.com. A damage claim must be filed with the carrier. DO NOT dismantle the package. Keep the parts and packing material in as close as possible to the original received condition. The carrier must determine how the damage occurred. Without the original container and packing material, your claim will be voided by the carrier. Damaged parts are to be returned by the carrier. Failure to follow these instructions could result in the loss of your time and money.
All orders that are billed to or shipped to, the state of Arizona will be subject to a sales tax.
We accept Visa, MasterCard, American Express, and Discover Cards. We also accept certified check and money orders.
We reserve the right to changes prices and company policies without notice.
We offer a toll-free order line to help keep our customer’s costs low, and to speed up the ordering process. Please feel free to call 1-800-898-4464 and speak with the sales desk to place your order. To avoid possible shipping errors, please use our part numbers, part descriptions and inform us of your car’s year model. It is best to have your order written out and organized before you call.
You can also place your order online by adding your items to your cart and using our checkout process.
We are happy to share our knowledge and help you with any problem that may arise. For any questions or information, please call our office at 480-753-0684.
Free ground shipping is valid on orders of $100 or more shipped to a single U.S. address, after promotions and discounts are applied. Taxes and shipping do not qualify toward the minimum purchase requirement. Offer is valid for shipments in the contiguous 48 United States only. HI, AK, PR, US Territories, International and Canadian orders are excluded from this offer. Limited-time offer valid from 12:01 a.m. Central Standard Time (CST) on 1/01/2023 through 11:59 p.m. Pacific Daylight Time (PDT) on 12/30/2023 or while supplies last. Orders submitted after the promotion period ends do not qualify. 3-7-day delivery based on business days and item availability. Weather, natural disasters and other uncontrollable events can interrupt freight carrier’s transportation flow with little warning. Offer not valid on Rush, Next Business Day, or Saturday delivery orders. Coupon has no cash value and may not be redeemed for cash.
This offer does not apply to items marked with additional flat rate shipping charge, such as select windshields, clip-ins, toolboxes, etc…
